35bd2 Privacy Policy Your Information Is Safe

Last updated: January 2026

Introduction and Scope

Purpose of This Policy

35bd2 ("we", "us", or "the platform") provides a safe and reliable online casino and betting experience for players in Bangladesh. This Privacy Policy ("Policy") fully explains what information we collect about you when you visit the 35bd2.cam website or use our services, how we use it, who we share it with, and how we keep it secure.

By using our services, you are considered to have fully accepted and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you are requested to refrain from using our services. Only those aged 21 or above may register on this platform.

Section 1 — Information Collection

1.1 Personal Information

When you register or create an account on 35bd2, we collect the following information:

Full name (in Bengali or English)
Date of birth (for age verification)
Email address
Mobile number
Payment method details (e.g., bKash or Nagad account number — for transaction processing only)
Government-issued documents required for identity verification (national ID card, passport, etc.)

1.2 Automatically Collected Information

When you browse our website, certain information is collected automatically:

IP address and device type
Browser version and operating system
Session duration and page navigation patterns
Information obtained from cookies and similar tracking technologies
Referral URL (where you came from before visiting our site)

1.3 Gaming Activity Information

To improve our services and ensure responsible gaming, we record the following information about your gaming activity:

Betting history and transaction records
Deposit and withdrawal details
Bonus and promotion usage history
Game session duration and frequency
Customer service communication records

Section 2 — Use of Information

2.1 For Service Operations

We primarily use your information for the following purposes:

Creating and managing your account
Processing and verifying transactions (deposits, withdrawals, bonus payments)
Age and identity verification (to confirm 21+ years)
Providing technical support and customer service
Notifying you about relevant bonuses and promotions

2.2 For Security and Compliance

35bd2 uses your information to operate as a safe and fair platform:

Detecting and preventing fraud and deceptive activity
Complying with anti-money laundering regulations
Running responsible gaming programs
Monitoring and preventing cybersecurity threats
Meeting legal obligations

2.3 For Service Improvement

We use information for analytical purposes to further improve your experience. This includes evaluating website performance, understanding demand for new games or features, and personalising the user experience. However, this analysis is always carried out in an aggregated and secure manner that respects your privacy.

Section 3 — Information Sharing

3.1 Sharing Information with Third Parties

35bd2 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer services is shared.
Game software providers: The minimum information required to run games is shared with providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Ezugi, Microgaming, and NetEnt.
Legal authorities: Information may be provided in accordance with legal obligations or court orders.
Fraud prevention services: With trusted verification services to ensure the security of the platform.

3.2 What We Never Do

Your information is never sold or rented to marketing companies.
Your information is never shared with any unrelated third party without your consent.
Personal information is never stored for unnecessary purposes.

Section 4 — Cookies Policy

4.1 What Cookies Are and Why They Are Used

Cookies are small text files that your browser stores on your device when you visit our website. 35bd2 uses cookies for the following reasons:

Essential cookies: To maintain login sessions, verify security, and keep core services functional.
Performance cookies: To analyse which parts of the site are used most.
Functionality cookies: To remember your preferences (such as language and theme).

4.2 Managing Cookies

You can manage cookies from your browser settings at any time. However, please note that disabling certain essential cookies may limit or prevent some features of our service from working. If cookies are disabled in the browser while an account is logged in, both settings take effect simultaneously.

Section 5 — Data Security Measures

5.1 SSL Encryption

Every transaction and exchange of information on 35bd2 is protected by SSL (Secure Sockets Layer) encryption technology. This technology ensures that no unauthorised party can read or alter your personal and financial information.

5.2 Password Protection

Your account password is stored using industry-standard encryption methods. No member of our staff can ever access or view your password. You are advised to change your password regularly and to use a strong password.

5.3 Server Security

Our servers are housed in secure data centres with 24-hour security monitoring. Our systems are kept protected from cyber threats through regular security audits and updates.

5.4 Access Controls

Only authorised staff may access your information for specific purposes. Every staff member is trained in data privacy and is required to follow strict policies.

Section 6 — Your Rights

6.1 Right to Access and Correct Information

You hold the following rights:

Right to view information: You have the right to know what information we hold about you.
Right to correct information: If any of your information is incorrect or incomplete, you may request a correction.
Right to delete information: In certain circumstances (where there is no legal obligation to retain it), you may request that your information be deleted.
Right to restrict processing: In certain cases, you may request that the processing of your information be restricted.
Right to data portability: You may request to receive your information in a structured format.

6.2 How to Exercise Your Rights

To exercise any of your privacy rights, contact us at: [email protected]. We will process your request within a reasonable time and notify you. We may request additional information to verify your identity if needed.

Section 7 — Data Retention

7.1 Retention Period

We retain your information for as long as it is needed to provide the service or to fulfil legal obligations. Generally:

All account information is retained while the account remains active.
Financial transaction records are kept for a set period after account closure for legal and regulatory reasons.
Customer service records are retained for sufficient time to resolve issues.
Security logs are automatically deleted after a set period.

7.2 Data Deletion Process

When the retention period ends or upon a valid request from you, we securely delete or irreversibly anonymise your personal information. However, information that must be kept due to legal obligations will be retained for the relevant period.

Section 8 — Protection of Minors

8.1 Age Verification Requirements

35bd2 is for those aged 21 or above only. We never knowingly collect information from or provide services to anyone under the age of 21. Age is verified at registration, and in cases of doubt, verification of a government-issued ID is mandatory.

If you find out that a minor in your family is using our platform, please notify us immediately at [email protected]. That account and the associated information will be deleted promptly.

Section 9 — Changes to the Policy

9.1 Policy Updates

35bd2 may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or by displaying a notice on the site at your next login. Continuing to use the service after a change is considered acceptance of the updated policy.

The "Last updated" date shown at the top of the policy always indicates the date of the most recent revision. Previous versions are kept on file and may be provided upon request if needed.

Section 10 — Contact

10.1 Privacy-Related Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Email: [email protected]
Live Chat: Support available in Bengali 24/7
Response time: We will process your request as quickly as possible.

Our customer support team is always ready to resolve any privacy-related questions you have in Bengali.

Want to learn more?

Read our Terms and Conditions, Responsible Gaming policy, and FAQ pages.

Terms and Conditions Responsible Gaming FAQ

35bd2 Privacy Policy — Your information is fully protected