35bd2 Terms and Conditions —
Your Rights and Responsibilities

01 General Provisions and Acceptance

By using the 35bd2 platform, you confirm that you have fully read, understood, and agreed to comply with these terms and conditions. These terms form a legally binding agreement between 35bd2 and its users.

35bd2 is a secure and reliable online gaming platform serving players in Bangladesh. The terms of this agreement are governed by Bangladeshi law and apply to all services provided through the 35bd2 website, mobile application, and any other digital channel.

For any questions about these terms and conditions, you can reach us via our 24/7 live chat or email. 35bd2 operates on principles of transparency and fairness and is committed to protecting the best interests of its players.

02 Account Registration and Management

2.1 Registration Process

To create an account on 35bd2, you must provide accurate and complete information. Each individual may only create one account. Creating multiple accounts is strictly prohibited and may result in all accounts being permanently closed.

2.2 Accuracy of Information

During registration, you must provide the following accurate details:

• Full name (as on your national ID card)
• Date of birth (for age verification)
• Active mobile number and email address
• Payment method details (bKash, Nagad, Rocket, or Upay number)

Registering with false or incorrect information will result in account cancellation, and all balances in that account may be forfeited.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing login details with any third party is prohibited. If you suspect unauthorized access to your account, notify the 35bd2 support team immediately.

03 Age Verification and Eligibility

35bd2 provides services only to individuals aged 21 and above. At the time of registration, you must declare that you are at least 21 years old. 35bd2 may at any time request government-issued identification (national ID card, passport, or driving licence) for age verification.

If a minor attempts to create an account or provides false information about their age, the account will be closed immediately and all deposited funds will not be refunded. It is the responsibility of parents and guardians to ensure their children cannot access this platform.

Failure to cooperate with the KYC (Know Your Customer) verification process may result in withdrawal requests being placed on hold. 35bd2 reserves the right to verify the identity of all users, which is part of a security process conducted in accordance with international standards.

04 Deposit and Withdrawal Rules

4.1 Deposit Rules

The minimum deposit amount on 35bd2 is ৳500. You can deposit funds using the following methods: bKash, Nagad, Rocket, Upay, and bank transfer. Once a deposit transaction is completed, the balance is typically added to your account within a few minutes.

If you experience any technical issues during a deposit, notify our support team immediately via live chat. Keep a screenshot of the transaction, which will help during the verification process.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals can only be made to the same payment method used for the deposit. Withdrawal requests are generally processed within 1 hour.

The following conditions must be met for a withdrawal to be approved:

• The account must be fully verified (KYC completed)
• Applicable wagering requirements for any bonus must be fulfilled
• The withdrawal amount must be at least ৳1,000
• There must be no active investigation or dispute on the account

4.3 Payment Verification

If a transaction appears unusual or there is suspicion of fraud, 35bd2 may temporarily place a withdrawal request on hold and request additional documents for verification. This process is necessary to protect the funds of all users.

05 Bonuses and Promotional Offers

5.1 Welcome Bonus

Newly registered members on 35bd2 will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 10 times (10x), meaning you must wager 10 times the bonus amount before withdrawing the bonus funds.

5.2 Bonus Terms of Use

• The bonus applies only to the first deposit made after registration
• If you make a withdrawal while a bonus is active, the bonus and any winnings earned from it will be cancelled
• The bonus is valid for 30 days from the date of registration
• Claiming multiple bonuses from the same IP address or device is prohibited
• Certain game types or bet types may contribute to bonus wagering; contact the support team for specific details

5.3 VIP and Cashback Program

35bd2's VIP program has 5 tiers — Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each tier: up to 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum, and 1.0% at Diamond. Advancement to a higher VIP tier depends on a player's activity and loyalty.

35bd2 reserves the right to modify or cancel any promotional offer without prior notice. The latest information on ongoing bonuses and promotions is available on the platform's promotions page.

06 Gaming Rules and Fair Play Policy

All games available on 35bd2 — slots, live casino, fishing games, betting, and others — are developed by internationally accredited game providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft, and use certified Random Number Generators (RNG) to ensure fair play.

Game outcomes are not altered by 35bd2 or its staff. If a technical error in the gaming software causes an incorrect result to be displayed, 35bd2 reserves the right to void that transaction. Players place bets at their own risk and there is no guarantee of winning.

6.1 Betting Limits

Each game has its own minimum and maximum bet limits, which are clearly stated in the game interface. If 35bd2 detects unusual betting patterns, it may temporarily suspend the account pending an investigation.

6.2 Game Cancellation and Errors

If a game is left incomplete due to loss of internet connection or a technical issue, 35bd2 will make its final decision based on its server logs. Any complaints in such cases must be reported to the support team within 72 hours.

07 Prohibited Activities

The following activities are strictly prohibited on the 35bd2 platform:

• Money Laundering: Any attempt to deposit funds from illegal sources or to conceal the origin of deposited funds
• Fraudulent Activity: Bonus abuse, claiming bonuses through multiple accounts, or attempting to hack the system
• Use of Third-Party Accounts: Placing bets on another person's account or managing an account on someone else's behalf
• Software Manipulation: Using automated bots, scripts, or any software to gain an unfair advantage
• Collusive Fraud: Colluding with other players to gain an unfair advantage in table games or sports betting
• Abusive Conduct: Insulting, threatening, or inappropriate behaviour toward support staff

If any such activity is detected, 35bd2 reserves the right to immediately close the account and forfeit the entire balance. Information may be passed to law enforcement agencies if necessary.

08 Responsible Gaming Policy

35bd2 places the highest priority on responsible gaming. Gaming is a form of entertainment — it should not be considered a source of income. If you feel that gaming is having a negative impact on your life or your family's life, take action right away.

35bd2 offers players the ability to set their own deposit limits, session time limits, and self-exclusion options. Contact our support team to use these features. For more information, visit our Responsible Gaming page.

No one under the age of 21 will be allowed to create an account on this platform. Parents and guardians can use parental controls on their children's devices to block access to sites of this nature.

09 Privacy, Data Protection and Security

35bd2 uses SSL encryption and modern cybersecurity technology to protect users' personal information. Your data is not sold or shared with any third party, except where required by legal obligations.

Each third-party software provider (game developers, payment processors) that 35bd2 uses to deliver its services has its own privacy policy. To read our detailed privacy policy, visit the Privacy Policy page.

35bd2 follows an Anti-Money Laundering (AML) policy to monitor transactions and prevent money laundering. Additional verification may be required for suspicious transactions.

10 Dispute Resolution Process

In the event of a dispute or complaint, first contact the 35bd2 support team via live chat or email. Our team will provide an initial response within 72 hours and work to resolve the issue.

10.1 How to File a Complaint

• Send an email with a detailed description of the complaint along with any relevant screenshots or documents
• Include the date, time, and transaction ID (if applicable) of the complaint
• Include your account username or registered mobile number

10.2 Final Decision

In disputes relating to game outcomes, 35bd2's server logs will be treated as the final evidence. If a technical error on the part of a game provider is proven, the affected player will be compensated. The decision of 35bd2's management will be considered final.

11 Account Closure and Termination

11.1 Closure Initiated by the User

You may request to close your 35bd2 account at any time. Make sure to withdraw any available balance before the account is closed. If there are pending bonuses or active bets, the closure process may take some time.

11.2 Closure Initiated by 35bd2

35bd2 may close an account for the following reasons:

• Violation of any clause in these terms and conditions
• Suspected fraudulent or money laundering activity
• Registration using a false identity or age
• Operating multiple accounts
• Attempting to use the platform from a prohibited region

In the event of account closure, the valid balance (excluding bonuses) will be returned to the user; however, if a violation of the rules is proven, 35bd2 reserves the right to forfeit the balance.

12 Contact Us

If you have any questions or need clarification about these terms and conditions, please contact our support team through any of the following methods:

For other relevant information on this page, see: Privacy Policy, Responsible Gaming and FAQ.